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Services available in Victoria

Thank you for your interest in our services. See below for details on general services, services for people living with HIV/AIDS and/or hepatitis C, harm reduction & drug related support services, and services for women. Please don't hesitate to contact us for more information.


  • Infoline (1-800-665-2437) provides information about HIV & HCV (Human Immunodeficiency Virus & Hepatitis C Virus), safer sex, HIV testing or transmission, STDs, harm reduction, etc.  The confidential calls are administered by trained volunteers and staff.
  • HIV/HCV-related presentations for high-risk populations in prisons, social service organizations, and other community organizations.  
  • AVI’s extensive collection of materials regarding HIV/HCV-related issues is available to the public. Education Information, resources, presentations and displays can be requested through the staff at any of our locations.
  • Volunteer Services supports community members across the Island who express an interest in “giving back” to the Agency, providing them with valuable training and unpaid work experience.


  • Short-term solution-focused counseling and support
  • Advocacy and support with issues regarding income assistance, health care, employment, housing, and legal matters
  • Persons With Disability status application assessment and assistance
  • Referrals and links to other services
  • Non-judgmental education and support for treatment, side effects, nutrition and symptoms
  • Expressive art group for HIV and/or hepatitis C+ women
  • A member-only nutrition and health program space that allows HIV+ members to interact with their peers while enjoying refreshments and a hot, nutritious lunch. HepC+ clients are welcome for lunch on Tuesdays
  • Weekly drop-in medical clinic
  • Assistance with obtaining local transportation tickets
  • Education sessions
  • Volunteer opportunities

For more information visit Positive Wellness Program. If you are Aboriginal and would like to learn more about services for HIV+ Aboriginal people in Victoria, please download our pamphlet here.


  • Access to harm reduction supplies, support and education around safer drug use
  • Free evening dinners and health promotion education a few nights a week
  • Monthly women’s health night (secondTuesday of the month)
  • Access to Island Health or Cool AID Street Nurse support
  • Appropriate referrals and links to other services, with assistance in navigating social and health care systems
  • Harm reduction-focused education and support outreach in local correctional facilities
  • Treatment and referral counsellor support
  • Toll-free number for support and referral from BC correctional institutions
  • BBQ at Queen's Manor on the Tuesday before assistance cheque issue day
  • Mind/Body drop in Wednesdays from 2:30-4pm with peer advocates from SOLID
  • Street College, seasonal session (call to register)
  • The Group: bi-weekly harm reduction based support group for people seeking sobriety every other Thursday 3:30-5pm (call to enquire)
  • Volunteer opportunities

For more information about harm reduction services visit Street Outreach Services


  • Weekly women's expressive art group (call for details)
  • Women's Night: on the second Tuesday of every month from 4-6pm, women who use illicit drugs can join us for a night of health, pampering, and food
  • Access to the services above (general, harm reduction, services for people with HIV/AIDS and/or hepatitis C