AVI's 'Victoria' office is located on the territories of the Lək̓ʷəŋən (Lekwungen) speaking peoples of the Songhees and Esquimalt nations.

PHONE 250-384-2366  FAX 250-380-9411
TOLL FREE / INFOLINE 1-800-665-2437
EMAIL info at avi dot org

OFFICE HOURS Mon-Fri 10am-3pm. The office is currently closed to the public due to Covid-19, but phones are answered and supplies are dispensed at the front door between 10:00am-3:00pm, Monday-Friday

MAILING ADDRESS 3rd Floor - Access Health Centre 713 Johnson St, Victoria BC V8W 1M8

HARM REDUCTION SUPPLIES Call 250-384-2366 for more info about supplies. Harm reduction supply distro from 10am-3pm, Monday-Friday at 713 Johnson St.

VICTORIA MOBILE HARM REDUCTION SERVICES (harm reduction supply delivery)
12-4pm Wed-Fri [250-896-AVIX (2849)]. *Victoria area only

Low-barrier outreach services support people in the community to access harm reduction and psycho-social supports, including:

  • Access to hygiene, safer sex, drug use, pet food/products, and survival supplies
  • Van and foot outreach
  • Development of overdose prevention and response systems in housing, shelter and community settings
  • Community BBQs
  • Food distribution
  • Naloxone trainings
  • Educational seminars with relevant resources (drug checking, safer drug and sex advocates, etc.)
  • Harm Reduction Art Group
  • Grief and Loss Support/Groups
  • Referral and support to access healthcare, housing and community resources              
  • Low-barrier support to maintain connection with health, housing and other community resources
Response Workers: 250-883-9022 or 250-883-9023
Systems Navigator: 250-889-5203

General services

INFOLINE 1-800-665-2437 Learn more about HIV & HCV safer sex, HIV testing or transmission, STDs and harm reduction. Find services for you or someone you know. All confidential calls taken by trained staff and volunteers.

  • Presentations for populations with greater exposure to HIV and HVC in prisons, social service organizations, and other community organizations are available by request.
  • Educational materials promoting improved health, safer drug use, safer sex and more are available to the public at all AVI offices and online.
  • Volunteer Services provides an opportunity to give back to your community while developing invaluable training and work experience

Services for people living with HIV and/or Hepatitis C

  • Short-term counseling focused on immediate needs and outcomes
  • Advocacy and support with income assistance, health care services, employment, housing, disability status applications and legal matters
  • Non-judgmental education and support for treatment, side effects, nutrition and symptoms
  • HIV+, member-only program and space for peers to interact while enjoying refreshments and a hot, nutritious lunch. Open to folks who are HepC+ on Tuesdays.
  • Weekly drop-in medical clinic
  • Public transportation ticket access
  • Referrals to other services

Supports for Gay, Bi and Trans Identified Men

  • GROUP SUPPORT: The Men’s Wellness Program at AVI offers a safe environment for individuals to talk about being actively involved with other men, and how that impacts on their sexual, physical, emotional, psychological and spiritual health and wellbeing.
  • OUTREACH: Men’s Wellness Program provides free access to safer sex supplies (Assorted condoms and lube) at Paparazzi Night Club @ 642 Johnson St. They also deliver safer sex supplies to local cruising areas, other groups, events, schools and individuals.
  • WORKSHOPS: Men’s Wellness Program runs several different workshops throughout the year. To learn more visit their page at

Harm reduction services for people who use drugs

  • Mobile Van (deliveries & used syringe pick-up from Sidney to Sooke); Wed-Fri noon - 4pm
  • Case management support (713 Outreach Team partnership with Island Health)
  • Harm reduction supplies and support (peer support, counselling, referrals)
  • Overdose prevention and response training, including take-home naloxone
  • Education for safer drug use and safer sex
  • Street Nurse clinics
  • Referral and assistance navigating social and health care systems
  • Outreach education for youth and people who are incarcerated
  • Educational and leadership development programming (Street College)

Services for youth

  • Queer Sex Ed workshops Click here for detailed info
  • Youth Harm Reduction Training Series, January-March 
  • Queer Youth Training Series, October-December
  • Access to one-on-one support and education with Youth Outreach Educator
  • Referral and assistance navigating social and health care system
  • Workshops provided to schools, community groups, and youth agencies on any of the following topics:
    HIV/AIDS, Hepatitis C, Safer Partying, Sexual Health, Safer Tattooing and Piercing, and Overdose Prevention and Response