To Apply: Please send your resume and cover letter to firstname.lastname@example.org by 5pm on December 5, 2019.
Summary of the Position:
Grid Level: 31, $23.33/hour
Work Location: AVI Victoria, 713 Johnson Street
Hours of Work: 15 hours/week, specific days and times to be determine with successful candidate
Start Date: ASAP
The Volunteer Coordinator is responsible for the organization and management of volunteer recruitment, intake, placement, recognition, scheduling, communication, training and support.
Key Duties and Responsibilities:
- Performs administration duties related to volunteers: maintains files and records related to individual volunteer training, placement, and service including database management.
- Performs program coordination duties: recruits potential volunteers, completes placement interviews and organizes and delivers training.
- Schedules and communicates with volunteers on an ongoing basis.
- Evaluates programs using information obtained by observation and volunteer feedback on issues such as group session effectiveness, and material presented. Reports feedback to supervisor.
- Works collaboratively with staff to monitor and update volunteer roles, placements, policies, trainings and practices.
- Communicates respectfully and effectively with volunteers to provide constructive feedback/feedforward.
- Contributes towards the ongoing organization and execution of AVI’s harm reduction pack making station, systems and events.
- Plans volunteer programs by determining content and structure, and consults with volunteers and program supervisors/managers as appropriate.
- Arranges group volunteer programs by performing duties such as scheduling session times, booking facilities, and acquiring materials.
- Provides group facilitation and education through delivery of volunteer orientation and other training modules.
- Completes and maintains related records and documentations such as volunteer session evaluation summaries.
- Performs other related duties as assigned.
University Degree or Diploma or equivalent education and experience
- One to two years’ experience with volunteer coordination preferably within a non-profit setting
- Demonstrated experience planning, promoting, launching and delivering public workshops and/or development activities and events, such as trainings and workshops.
- Office administration experience and computer skills including use of Word, Excel, database systems, internet, e-mail, PowerPoint.
- Experience with data management and contact management programs including Giftworks and Excel
- Excellent verbal communication skills in person and on the phone; clear and concise written communication.
- Previous supervisory experience of volunteers or staff would be an asset
Skills and Abilities:
- Ability to establish and maintain rapport with volunteers
- Ability to maintain, and to support volunteers in the maintenance of professional boundaries
- Ability to contribute to, and to support volunteers in contributing to, anti-oppressive, non-judgmental environments
- Experience providing constructive feedback to individuals
- Ability to communicate effectively, through written emails and newsletters, as well as through presentations and verbal meetings in person and through phone.
- Strong public speaking and group facilitation skills
- Ability to work cooperatively and collaboratively with volunteers, co-workers and community partners
- Strong project management and organization skills
- Ability to plan, organize, and prioritize
- Ability to analyze and resolve problems
- Strong computer skills including database management, contact management, graphic design and Microsoft Office programs: Outlook, Work, Excel, and PowerPoint
- Ability to work a flexible schedule –including some weekday mornings, afternoons and evenings.
We encourage applications from, but not limited to, Indigenous Persons, persons of colour, persons living with disabilities, persons who use/d illicit drugs, persons with experience of sex work, and persons representing diverse genders and sexualities.