We're Hiring! Positive Wellness Program Support Worker (CASUAL) - Nanaimo

Applicants should submit resumes and cover letters to jobs@avi.org by 5:00pm on March 7, 2018

Grid Level: Grid 10A, $21.85/hour

Hours of Work: Casual/on-call. Shifts are 8:30am - 3:30pm Monday, Tuesday, and Wednesday;8:30am - 4:00pm Thursday.

Work Location: AVI Health Centre, 102-55 Victoria Rd, Nanaimo BC

Job Summary: The Support Worker is responsible for the provision and delivery of direct services to persons living with HIV and/or Hepatitis C.

Key Duties and Responsibilities:

  • Actively engages with individuals who are living with, or at risk for, HIV/hepatitis C, using a collaborative, person-centered approach grounded in harm reduction
  • Uses brief assessment, active listening and crisis response skills to help meet immediate, basic needs and make appropriate referrals to other health and support services
  • Advocates on behalf of clients with various Ministries and agencies to ensure clients receive maximum information and support
  • Provides advocacy to clients by working with them on issues such as housing, medical, legal and other support agencies
  • Distributes harm reduction supplies and provides education and support regarding safer substance use and safer sex
  • Conducts individual or group education sessions, and compiles educational materials to meet clients’ needs, as required
  • Provides onsite supervision, support and continues to develop the client drop-in program
  • Participates in the regional STOP HIV Collaborative
  • Works in collaboration with partner agencies to provide a continuum of services
  • Maintains both paper and electronic confidential client files
  • Performs other duties as assigned

Additional Duties and Responsibilities:


Education, Training, and Experience:

University degree in health or social services (Social Work, Psychology, Mental Health Support Worker, etc.), or equivalent combination of education and experience

Support Workers will have a minimum of two years’ relevant work experience and will demonstrate the following minimum requirements:

  • Valid Class 5 BC Driver’s License
  • Demonstrated skills, experience, and knowledge in the areas of harm reduction principles and practices
  • Demonstrated ability to establish rapport, provide support and advocate for a diverse range of clientele including individuals who are actively using substances and living with significant health challenges
  • Direct service delivery and advocacy experience with community-based and provincial support services and systems (financial aid, housing, healthcare, justice system, etc.)
  • Demonstrated skills, experience, and knowledge in the areas of safer drug use, safer sex, sex work, HIV/AIDS, hepatitis C, mental health, etc.
  • Demonstrated knowledge of social justice, health promotion and public health approaches and models of social support and health care
  • Experience managing hostile interactions, utilizing non-violent communication and diffusing techniques
  • Ability to problem solve with creativity, flexibility, assertiveness and a cool head in dealing with complex issues
  • Excellent written and verbal communication and interpersonal skills, and demonstrated commitment to working within a collaborative team approach
  • Demonstrated time management and personal organization skills
  • Demonstrated time management and personal organization skills to effectively support a high volume of client work

Professional Registration or License:

Not required.

Skills and Abilities:

  • Physical ability to carry out the duties of the position
  • Ability to work independently and in cooperation with others
  • Ability to operate related equipment
  • Ability to communicate effectively, both verbally and in writing
  • Ability to organize and prioritize
  • Ability to observe and recognize changes in clients
  • Ability to establish and maintain rapport with clients
  • Ability to analyze and resolve problems
  • Conflict resolution and crisis intervention skills
  • Advocacy skills
  • Leadership experience
  • Ability to work with a diverse clientele facing significant structural vulnerability
  • Demonstrated skills, experience, and knowledge in the areas of harm reduction/health promotion practices, safer using practices, HIV/AIDS, Hepatitis C, poverty issues, mental health concerns and substance use
  • Ability to work under pressure and in crisis situations
  • Strong interpersonal and communication skills
  • Understanding of diversity issues
  • Understanding of the psycho-social issues affecting people living with HIV and/or Hepatitis C

We encourage applications from, but not limited to, Indigenous persons, persons of colour, persons living with disabilities, persons who use/d illicit drugs, persons with experience of sex work, and persons representing diverse genders and sexualities.

Applicants should submit resumes and cover letters to jobs@avi.org by 5:00pm on March 7, 2018