We're Hiring! Human Resources Coordinator (Victoria)

Applicants should submit resumes and cover letters to jobs@avi.org by 5:00pm on October 20th.

Job Summary:

Reporting to the Director of Finance, the Human Resources Coordinator develops and implements organizational strategies from a human resources perspective, and ensures that the AIDS Vancouver Island (AVI) human resources (HR) system effectively supports its valued personnel as well as its operational requirements. Human Resources Coordinator is a leadership role, working within a unionized and non-unionized workplace environment.

AVI has an operating budget exceeding 3 million dollars, 5 workplace sites and over 60 full-time, part-time, and auxiliary employees in addition to contractors and volunteers. As part of the leadership of AVI, this role contributes to the values of an organization that is committed to equality, fairness and opportunity for those served.

This position requires strong leadership competencies, respectful communication skills and the ability to successfully collaborate as part of a team. Further, as the HR Coordinator, this role directly contributes to a positive workplace culture and defines the AVI workplace as a model to emulate.

Salary: Commensurate with experience

Hours of Work: 22.5 hours/week, specific days and hours of work to be determined

Start Date: Immediately

Work Location: AVI Victoria, 713 Johnson St, Victoria

Key Duties and Responsibilities:

• Provides strategic HR leadership and operational management of AVI;

• Develops, recommends and implements HR requirements for the organization;

• Oversees and/or executes technical HR processes, as required;

• Leads the organization’s HR processes and initiatives to support AVI’s current stability, long-term growth, and future needs;

• Implements HR infrastructure to support program teams;

• Mentors supervisory staff around HR processes that are important for program stability and growth;

• Communicates with supervisors to support employee relations, productivity, HR metrics, accountability, and successful job performance;

• Guides HR processes around difficult employees, terminations, grievances, and other sensitive employee issues;

• Coordinates with other leadership personnel to establish best HR practices;

• Proactively plans for and/or mitigates risk across AVI with regard to HR practices, personnel and policies;

• Provides leadership and recommendations regarding employee benefits and compensation packages;

• Adheres to and provides leadership and knowledge of BCGEU Collective Agreement, Community Sector;

• Ensures compliance with contractual, legal, regulatory and financial requirements, as connected with HR practices; and

• Directly contributes to a motivational, professional, and positive work environment for all AVI staff team members, contractors and volunteers

New Hire Process

  • Preparing new employee files
  • Completion of compensation and benefit documentation
  • Conducting benefit and pension enrollment process
  • Serving as a point person for new employee questions

Payroll and Benefits Administration

  • Processing payroll, union and non-union, which includes ensuring vacation and sick time are tracked in the system
  • Answering payroll questions
  • Facilitating resolutions to any payroll errors
  • Participating in benefits and pension tasks, such as enrolment, claim support, reconciling benefits statements, approving invoices for payment, and terminations

Record Maintenance

  • Maintaining current HR files and databases
  • Updating and maintaining employee benefits, employment status, and similar records
  • Maintaining records related to grievances, performance reviews, and disciplinary actions
  • Performing file audits to ensure that all required employee documentation is collected and maintained
  • Performing payroll/benefit-related reconciliations
  • Performing payroll and benefits audits and recommending any correction action
  • Completing termination paperwork and assisting with exist interviews


  • Handle union correspondence and collective agreement matters with a balanced perspective of the interest of the AVI and its employees
  • Support collective bargaining process and grievance administration
  • Administer the Collective Agreement
  • Collaborate and work proactively with the Management team on a wide range of human resources issues including: employee relations, conflict resolution, performance management, employee retention and engagement, investigations, attendance management; training and development; and policies and procedures
  • Coach and advise management and team members through complex employee / labour relations issues and procedural inquiries

Experience and Competencies

  • 5+ years of increasing levels of experience in human resources roles
  • 3+ years of human resources experience in a union environment
  • 3+ years of leadership experience
  • Be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner
  • Possess strong interpersonal skills
  • Be able to communicate clearly, both written and orally, as to communicate with employees, members of the management team, and in group presentations and meetings
  • Be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
  • Be able to prioritize and plan work activities as to use time efficiently
  • Be organized, accurate, thorough, and able to monitor work for quality

Education and Credentials:

  • Completion of a diploma program in Human Resources or related field plus 5-7 years broad Human Resources Generalist experience, or an equivalent combination of training and experience
  • Knowledge of Human Resources rules, regulations, contracts, policies and procedures related to the work performed

We encourage applications from, but not limited to, indigenous persons, persons of colour, persons living with disabilities, persons who use/d illicit drugs, persons with experience of sex work, and persons representing diverse genders and sexualities.