We're Hiring: Harm Reduction Support Worker (Campbell River and/or Courtenay)

Applicants should submit resumes and cover letters to jobs@avi.org by 5:00pm on Monday June 18, 2018

Grid Level: Grid 10A, $22.38 /hour

Hours of Work: Variable hours from Monday to Thursday between 8:45am – 4:00pm and Friday to Sunday between 10:45am – 3:15pm

Work Location: AVI Campbell River, 1371c Cedar St, Campbell River and AVI Courtenay/Comox, 355 6th St, Courtenay 

Start Date:   ASAP 

End Date:   September 30, 2018 


Job Summary:

The Harm Reduction Support Worker provides a broad range of low barrier, harm reduction supports to individuals accessing harm reduction programming and services at AIDS Vancouver Island.

The Harm Reduction Support Worker will provide evidence-based educational and harm reduction interventions to individuals and priority populations to increase knowledge regarding HIV and other blood-borne disease transmission and prevention strategies, and facilitate behavior change to prevent transmission.

The Harm Reduction Support Worker will provide oversight, support, and overdose response, including the administration of oxygen and Naloxone, to people using illicit substances in AVI’s Overdose Prevention Room.


Key Duties and Responsibilities:

  1. Responsible for harm reduction supply distribution and recovery
  2. Provides education and support regarding safer drug use and safer sex, HIV, hepatitis C, and STIs
  3. Provides overdose prevention education and first aid response, including education on the administration of Naloxone
  4. Uses brief assessment, active listening and crisis response skills to help meet immediate, basic needs and make appropriate referrals to other health and support services within the community
  5. Engages with clients in a collaborative, person-centered approach grounded in harm reduction
  6. Maintains the safety of all program spaces by following protocols related to violence prevention and critical incidents (such as overdose prevention and response), including the ability to use communication devices (cell phone/2-way radio)
  7. Facilitates workshops and support groups related to increasing health and wellness
  8. Works in collaboration with partner agencies to provide a continuum of services
  9. Maintains both paper and electronic confidential client files as required
  10. Engages in planning, evaluation, and program development as directed
  11. Performs other duties as assigned



Education, Training, and Experience:

Diploma in health or social services (Social Work, Psychology, Mental Health & Addictions Support Worker, etc.), or equivalent combination of education and experience

Harm Reduction Support Workers will have a minimum of one (1) year relevant work experience and will demonstrate the following minimum requirements:

  • Emergency First Aid and CPR Level C Certificate and experience responding to critical incidents
  • Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs and related provincial and community support services systems
  • Demonstrated skills, experience, and knowledge in the areas of safer drug use, addictions, safer sex, sex work, HIV/AIDS, Hepatitis C, mental health, etc.
  • Demonstrated knowledge of social justice, health promotion and public health approaches and models of social support and health care
  • Demonstrated understanding and commitment to harm reduction principles and practices
  • Demonstrated ability to establish rapport with a diverse range of clientele including individuals who are actively using substances and living with significant health challenges;
  • Experience managing hostile interactions, utilizing non-violent communication and de-escalation skills
  • Ability to apply sound judgement: stay grounded and use creativity, flexibility, and assertiveness when working through complex and often urgent situations
  • Demonstrated understanding of the importance and role of people who use drugs in the development, delivery, and evaluation of services intended to benefit them
  • Excellent communication and interpersonal skills required to work effectively with co-workers, clients, community, and other service providers


Skills and Abilities:

  • Physical ability to carry out the duties of the position
  • Ability to work independently and in cooperation with others
  • Ability to operate related equipment
  • Ability to communicate effectively, both verbally and in writing
  • Ability to organize and prioritize
  • Ability to observe and recognize changes in clients
  • Ability to establish and maintain rapport with clients
  • Ability to analyze and resolve problems
  • Conflict resolution and crisis intervention skills
  • Advocacy skills
  • Leadership experience
  • Ability to work with a diverse and often unpredictable street involved clientele
  • Demonstrated skills, experience and knowledge in the areas of harm reduction/health promotion practices, safer using practices, HIV/AIDS, Hepatitis C, poverty issues, mental health concerns and addictions
  • Ability to work under pressure and in crisis situations
  • Strong interpersonal and communication skills
  • Understanding of diversity issues
  • Understanding of the psycho-social issues affecting people who use drugs