We're Hiring! Care Coordinator (Casual / On-Call) - Westshore

Applicants can submit resumes and cover letters to jobs@avi.org. This position will remain open until filled.

Job Summary: The Care Coordinator /Medical Administrator will oversee the daily operation of the medical office by performing medical and secretarial duties, and help to maintain an efficient and cooperative operation.

Grid Level: Grid 10, $21.53/hour

Hours of Work: Casual/on-call. Shifts are Tuesdays and Thursdays from 9:00am-5:00pm

Work Location: AVI Westshore Health Centre, 111-2787 Jacklin Rd

Key Duties and Responsibilities:

  1. Maintains health care staff schedules and appointments
  2. Performs or ensures completion of all secretarial and administrative duties for the clinic.
  3. Maintains record keeping/filing systems, screens and prioritizes incoming records and materials
  4. Manages medical referrals according to physician’s instructions and procedures
  5. Prepares documents and materials for medical clinics and/or patient visits as required
  6. Manages all invoicing and accounts receivable and follows up on variances.
  7. Provides and maintains a welcoming and safe reception for patients
  8. Collects, reads and enters all point of care tests  
  9. Assists with internal audits
  10. Performs other related duties as assigned.

Qualifications:

Education, Training, and Experience:

  • Minimum three years’ recent medical office experience, or an equivalent combination of education, training, and experience
  • Excellent communication and interpersonal skills required to work effectively with co-workers, clients, community, and other service providers
  • Demonstrated knowledge of social justice, health promotion and public health approaches and models of social support and care
  • Experience with OHS standards and procedures
  • Valid Class 5 BC Driver’s License

Professional Registration or License: Not required.

Skills and Abilities:

  • Ability to communicate effectively, both verbally and in writing
  • Knowledge of medical terminology and medical office procedures
  • Ability to do financial calculations
  • Ability to evaluate and monitor administrative systems and procedures
  • Ability to plan, organize, and prioritize
  • Ability to work independently and in cooperation with others
  • Ability to supervise
  • Ability to analyze and solve problems

We encourage applications from, but not limited to, indigenous persons, persons of colour, persons living with disabilities, persons who use/d illicit drugs, persons with experience of sex work, and persons representing diverse genders and sexualities.