AVI Service Updates – COVID-19
Campbell River
- OPS and harm reduction distribution continuing with SD measures (reduction in number of booths etc)
- Drop-in and groups cancelled
- PWP offered via phone/email and limited outreach
Courtenay
- OPS and harm reduction distribution with entry through the back door to better control flow with SD measures (reduction in number of booths etc)
- Drop-in and groups cancelled
- PWP offered through phone an email and limited in-person support
- Outreach to community
Nanaimo
- Majority of visits by phone or telehealth
- Office is still open but clients are encouraged to phone or email first (if they come to the office they knock and are screened before coming the clinic)
- Urgent in office visits only
- HIV primary care visits by nurse and physician over telehealth (also OAT patients)
- Nurse dispensing PrEP and other medications at the office using SD measures
- PWP is providing support via phone and email
- Supporting peers to access harm reduction supplies for distribution
Westshore
- Our patients continue to be seen via phone or telehealth
- The nurse and social worker are on-site most days and are available via phone, Zoom and in some cases in person, after appropriate screening
- Outreach continues to the Westshore area if people need harm reduction supplies, Naloxone kits, assistance getting medications, food, etc
- Groups are still cancelled but check-in calls are available
- in order to reduce wait times and increase our response to community need, Wednesday May 6th we will begin opening for an additional ½ day clinic
- folks living in the Westshore area who are in need of healthcare related to their substance use are encouraged to phone us directly to arrange an intake
Monday
11:30am-6:15pm
Tuesday
9:00am-12pm, 1:00pm-8:00pm
Wednesday
8:30am-12:30pm
Thursday
7:30am-12:00pm, 1:00pm-4:30pm
Friday
Closed
Victoria
- All groups programs cancelled
- Harm reduction and OPS services have moved to Topaz Park with current hours of 10-2 and 5-9 with outreach between
- Daytime harm reduction by buzzer only
- PWP - drop-in space closed with packaged meals to go and by delivery; phone and email support for clients
- Education staff working from home and /or assisting in above areas